Training

Our instructors deliver their expertise through webinars and in-house options.

Quality Management System Basics

This course provides a general overview of the requirements of ISO 9001. It describes all requirements, records, and discusses the basic functions of, and implementation strategies for required procedures.

o   Customer Focused Organization

o   Leadership

o   Engagement of People

o   Process Approach

o   Continual Improvement

o   Evidence-based Decision Making

o   Relationship Management

Internal Auditing

This course is a detailed training regimen on conducting Internal Audits. It provides an overview of the Audit requirements of ISO Standards, breaks down how to conduct process-based Audits in order to ensure compliance, and discusses the detailed reporting of findings and observations.

o   Auditor Skills & Conduct

o   Audit Planning & Preparation

o   Audit Performance

o   Audit Reporting & Follow-Up

Problem-Solving

This course provides a detailed review of how to conduct effective Root Cause Analysis. It describes methods and strategies for determining true Effective Root Cause and how to craft effective corrective actions as a result. This course provides a detailed breakdown of how nonconforming product is controlled in a Quality Management System, including the specifics of handling scrap, definition and approval of disposition authorities, and nonconformance recall notification requirements.

o   Root Cause Analysis Techniques

o   Implementing Corrective Actions

o   Implementing Preventive Actions

o   Follow-Up & Closure

5S Lean Methodology & Implementation

This course provides details on the systematic approach to workplace organization that improves efficiency and eliminates waste.

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